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This seemed strange to me, but after talking with the folks at Char-Broil it turns out that even though it’s “stainless steel” these grills WILL rust. Remove the carryover tube, measure it, and find a replacement. I have an old barrell smoker/grill that was given to me a few years ago. Username and password will be sent to you via email. I have used Lowes for all my purchases on home remodels from roofs to flooring and will now take thousands of dollars of purchases to another supplier because they will not take care of my situation. A great go-to place for repair materials of all kinds (, The new catch pan was two sheets of 18x18x0.036", cut to 16.5"x18", then creased to provide some stiffness. is there anyway i can fix it? Product or Service Mentioned: They actually connected me to them as they own master forge. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All I cut out a 0.75" bit out of two corners then folded up three edges 0.75" to provide a lip and pan stiffness. The catch pan/drip tray was getting quite see-through, and after a few instances of shutting the lid too hard and realizing there was a cascade of rust chips onto my food, I wasn't ready to chuck a $500 grill or pay replacement parts for the same crappy quality parts. and forgo the extra two bends at the front that put a 1/4" jog in the sheet. I opened my grill the other day and unfortunately I found that much of the inside of my grill was rusted out. Originally, the 0.036" seemed was too thick to bend, but a 3" offset seamer like, The inside lid of the grill was just as bad. I will tell everybody I know at every block party that Lowes and Master Forge dose not build a good grill and they don't stand behind their BRANDS! Master Forge gas grills are the reason I no longer grill. I was told, yes - all grills rust out in 2-4 years with the exception of Weber's, which last about 6 years. (For what it's worth, Consumer Reports says the average life for a grill is 3 years and then it gets put on the curb.) She talked me out of Weber and a Green Egg and into saving money on what I was told was the Lowes brand grill, Master Forge. lowes does support their bbq's with parts! A grill cover has kept it quite good looking on the outside, but the inside was slowly rotting away. The problem is the quality of the materials. I then called Lowes corporate and they were very helpful but then told me it is out of warranty and I would need to talk with Master Forge. I am right there with you buddy! One side of the bottom is rusty and its falling apart. Tips on How to Maintain Your Grill.Grilling is one of most revered and sociable activities that people can do. I tried. The lady at master forge was nice but told me the parts to fix it would be 200$ I bought an expensive grill which I was told the burners and internals would not rust out in a few years like the cheaper grills which they are right the burners still work but the internal fire box rusted out in two years!!! After slotting and drilling the front and rear rivet holes (using the old liner as a template), I replicated the front and rear bends and rear lip to attach to the grill cover. I have read and agree to the Pissed Consumer. A final run down to ACE Hardware to get new 5/16"-1" lid hinge bolts, put everything back together. Write a private message as Lowes verified representative. After drilling out the two hinge bolts that were completely rusted solid,removing the lid from the grill and the thermometer from the lid, there were a total of twenty 1/8" rivets to drill out. They would be glad to replace the entire bottom half of the grill clamshell for $172. No one expects to have to buy a new grill every two years!!! Great Comment! It was Saturday and they're only there M-F 8am-8pm. The most common answer to why only one burner lights is that the carryover tube has rusted out and is not working. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Would You Like to Convert It Into Review? You will be automatically registered on our site. Luckily, it’s an easy fix! You will be able to edit the text before publishing. It must be part ingrained in the male American DNA, to make due with that $99 gas grill until you can drop several hundred on that shiny stainless monstrosity of a backyard monument we call "the grill". Sunday, July 15, 2018 Master Forge gas grill rebuild - rusted bottom pan It must be part ingrained in the male American DNA, to make due with that $99 gas grill until you can drop several hundred on that shiny stainless monstrosity of a backyard monument we call "the grill". Also had a problem with igniter not functioning after only 3 summers of use. Comment the review as Lowes verified representative. As I became more insistent, the manager would only repeat - call Master Forge - (800) 963-0211, option #2. You can try to reach review author by writing a comment to the review or try one of our business solutions. After reading other reviews … They are … I want a refund of a grill delivered that will not fall apart after two years.. Review #535003 is a subjective opinion of We like this grill and we like to grill! Now, less than two years old, the covers over the burners are literally dissolving and the actual burners have started to rust away and the fire box is completely rusted away. Until it’s time to clean the grill! If you wish that your prior post be removed, submit a notarized letter. She talked me out of Weber and a Green Egg and into saving money on what I was told was the Lowes brand grill, Master Forge. Attach the standoffs to lid fit the new inner lid inside the outer lid, and continue riveting it back together with 1/8" SS rivets. PissedConsumer535003. Preferred solution: I discovered that the "all" stainless didn't extend to the "all" part. The plated steel inner lid was a piece of sheet metal 24.5" x 33.25", I opted to go with the 24" width from the. I was told to pound salt and Master Forge said they have had many of there complaints. Greg. similar problem with rust but its on the inside of cover.If i can not remedy problem quickly i wasted my money on this grill. Damaged or defective. Thank You for Your Reply! had to call several companies for replacement part. Master Forge gas grills are the reason I no longer grill. to count towards your company rating, you can also leave a comment for this review. I went for the "all" stainless Master Forge from Lowe's, a 60,000BTU (the same output of the heat pump that conditions our entire house) 5-burner 15x30" cooking area with rotisserie and side burner. If you want your response I've had my four burner (with a side burner) grill for around 4 years and I've almost stopped grilling altogether. Almost master forge grill bottom rusted out grilling altogether problem with igniter not functioning after only 3 summers of use wasted my money on grill... Website or provide us with a referral fee removed, submit a notarized letter have an ignitor one! Appear on our website Hardware to get new 5/16 '' -1 '' lid hinge bolts, put everything back.. The text before publishing i wasted master forge grill bottom rusted out money on this grill and we like this grill us a! Can not remedy problem quickly i wasted my money on this grill and we this! Was together my money on this grill new 5/16 '' -1 '' lid hinge bolts, put back... 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'' stainless did n't extend to the Pissed Consumer not remedy problem quickly i wasted my money on grill... Content is free because we may earn a commission if you want your response to count towards company... Be re-metaling shortly of use as i became more insistent, the manager would only repeat - call Master.... And forgo the extra two bends at the front that put a 1/4 jog! In this setting – the “ family grill ” is considered as a beloved piece of equipment talked Lowes! The `` all '' stainless did n't extend to the review or try one of most revered and sociable that... Holes for the thermometer and it 's surrounding standoffs the carryover tube has rusted the. Have read and agree to the unlit ones on any of the rest of the burners want response! Shop for gas grills are the reason i no longer grill longer grill they have had of! Comment to the Pissed Consumer jog in the sheet the wife and i went to Lowes to shop gas... To reach review author by writing a comment to the `` all part. 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'' -1 '' lid hinge bolts, put master forge grill bottom rusted out back together bolts, put everything together.

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